Quick Summary
- Pricing
- Free tier available · from $9.00/mo
- Pricing Model
- per month
- Category
- Email Marketing
- Founded
- 2012
- Best For
- All-in-one marketing platform with email, SMS, and chat
- Top Features
-
- Visual Builder
- A/B Testing
- Analytics
- Template Library
- Scheduling
- Integrations
-
WordPress Shopify Zapier Salesforce WooCommerce
About Brevo
Brevo (formerly Sendinblue) is a unified marketing and sales platform built on a multi-channel messaging architecture that spans email, SMS, WhatsApp, and live chat from a single dashboard. Founded in 2012, the platform has evolved into a full CRM suite with marketing automation workflows, transactional email infrastructure via a dedicated SMTP relay and REST API, and a built-in sales pipeline with deal tracking. Its AI assistant helps optimize send times, generate subject lines, and predict engagement patterns across campaigns. In 2026, Brevo's enterprise tier includes advanced segmentation with predictive scoring, dedicated IP pools for high-volume senders, and sub-account management for agencies. The platform supports WordPress, Shopify, WooCommerce, Salesforce, and Zapier integrations natively, making it a practical hub for e-commerce and SaaS marketing teams. Brevo's transactional and marketing emails run on separate infrastructure, so bulk campaigns don't compromise deliverability for order confirmations or password resets — a meaningful architectural advantage over platforms that commingle both.
Pros & Cons
Pros
- Free tier includes 300 emails/day, unlimited contacts, and SMS campaigns — no credit card required to start
- Multichannel orchestration across email, SMS, WhatsApp, and chat from one automation workflow builder
- Paid plans start at $9/month based on email volume, not contact count — far cheaper at scale than per-contact competitors
- Built-in CRM with deal pipeline, eliminating the need for a separate sales tool for small teams
- AI assistant for send-time optimization and subject line generation included on paid plans
- Dedicated transactional email infrastructure separated from marketing sends, protecting deliverability
Cons
- Free plan caps at 300 emails/day with Brevo branding — unsuitable for any serious sending volume
- Automation workflows on the free and Starter plans are limited to basic sequences; advanced branching requires the Business tier at $18/month
- Landing page builder and A/B testing are locked behind higher-tier plans, pushing costs up for conversion-focused teams
- Reporting depth lags behind Klaviyo and ActiveCampaign, especially for e-commerce revenue attribution
- SMS credits are purchased separately and vary by country — costs can escalate quickly for global campaigns
Expert Verdict
“Brevo is the strongest value pick for SMBs that need email, SMS, and CRM without juggling three vendors. The free tier with 300 emails per day is generous enough to validate campaigns before committing. Buy it if you want multichannel marketing and a built-in sales CRM at a fraction of what HubSpot or ActiveCampaign charge. Skip it if you need deep e-commerce automation rivaling Klaviyo, or if your sending volume demands the granular deliverability controls that Mailgun or Postmark offer at the transactional layer.”
— AppSage Editorial Team
Feature Checklist
- Visual Builder
- Available
- A/B Testing
- Available
- Analytics
- Available
- Template Library
- Available
- Scheduling
- Available
- Mobile App
- Available
- Email Automation
- Available
- AI Assistant
- Available
Frequently Asked Questions
How does Brevo's pricing compare to Mailchimp and ActiveCampaign for 50,000 contacts?
What are the hidden costs in Brevo's pricing model?
Can Brevo handle transactional emails alongside marketing campaigns without deliverability issues?
How does Brevo's automation compare to Klaviyo for e-commerce stores on Shopify?
Does Brevo offer API access and what are the rate limits?
Is Brevo's free plan viable for a startup launching its first email campaigns?
Does Brevo charge per email or per contact?
How much does Brevo cost?
Is Brevo better than Mailchimp?
Compare Brevo with…
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